GEM Playmall Web Shop Guide

Before making any purchases through the WebShop, please make sure to read the guidelines carefully to ensure a smooth and informed shopping experience.

STEP 1: Go to the Webshop Login Link. (click here) or through GEM Website https://gem.playpark.com/en-sea/ and click “WEBSHOP

STEP 2: Login your account details using (PlayID, FacebookID, Google ID, or Apple ID)

2. Choose Login Type

STEP 3: Select Character Name and click the “Next to Shop” button below.

STEP 4: Select the package you want to purchase and ensure you have points before purchasing the item packages. Always double-check the order details before confirming.

*On how to top up the point, kindly click the “REFILL” button on the top right side.

STEP 5: After your purchase is complete, you need to go to your GEM account and go to “Cash Shop”. Navigate into the storage to collect your purchased item.

*Note: You may only store up to 40 unclaimed items

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