Important Announcement – In-Game Chat Suspension Policy

At Granado Espada M, we are committed to building a positive, inclusive, and respectful community. To ensure Granado Espada M remains a safe and welcoming space for all players, we do not tolerate any form of verbal abuse as outlined in this policy and in our End User License Agreement (EULA).

🚫 Verbal Abuse Includes, but is not limited to:

  • Harassment or targeted insults
  • Threats or intimidating remarks
  • Offensive or obscene language
  • Suicidal language or encouragement of self-harm
  • Hate speech, including but not limited to:
    – Racism
    – Sexism
    – Homophobia
    – Any other discriminatory, derogatory, or harmful remarks

What Happens if a Player is Reported?

If a player is reported for verbal abuse and our team verifies the evidence as legitimate, the following actions may take place:

  • Temporary chat suspension (duration based on the severity and offense history).

We manually review every report to ensure fairness. This is not an automated process—our team checks each case thoroughly before any action is taken.

Chat Ban Duration per Offense:

Offense Count Ban Duration
1st Offense 1 Day
2nd Offense 5 Days
3rd Offense & Beyond 2 Weeks

All decisions made by the Game Management Team are final and binding, and no appeals will be accepted. The Game Management Team also reserves the right, at its sole discretion, to restrict or terminate account access without prior notice when deemed necessary.

How to Report a Player

If you witness or experience verbal abuse in the game, we encourage you to report it. Please submit a screenshot of the abusive message through our official Google Form:
👉 Submit a Report Here (https://forms.gle/mYjwbPnvpqEEYTA57)
Your reports help us maintain a healthy community and hold players accountable for their behavior.

Help Us Keep GEM Positive

Thank you for helping us maintain a positive environment in Granado Espada M. By working together, we can make sure every player feels respected and safe while enjoying the game.
For more information, please refer to our End User License Agreement (EULA).

Disclaimer: The PlayPark Granado Espada M Team reserves the right to make changes at any time without prior notice. PlayPark also reserves the right to disqualify a player from participating in any PlayPark events due to a history of bad conduct or rule violations.
Suspension Notice & Policy